GOVERNANCE

Effective governance ensures that the project is aligned to the organizations objectives, and it is delivered efficiently while ensuring that major stakeholders (which includes the project board of course) are provided with reliable, relevant and timely information.

SERVICE DELIVERY

The most important aspect of Service Delivery is communication. The communication should be clear, crisp and unambiguous without leaving any signs of doubt in the minds of the listener. It is very important that, they emphasises the important aspect of things in the best possible and prioritised ways.

PROJECT MANAGEMENT

Project management is the application of knowledge, skills and techniques to execute projects effectively and efficiently. It’s a strategic competency for organizations, enabling them to tie project results to business goals — and thus, better compete in their markets.

PROGRAM MANAGEMENT

The program manager's turn chaos into clarity for the team. People need clear direction and circumstances that allow them to be successful. The program manager must establish such direction both within and outside the organization through a variety of means. Additionally, the program manager may have to accept calculated risk when he or she is unable to obtain clarity from the organization and then define clarity in his or her own terms. Accepting chaos, allowing chaos to exist, or passing down chaos all signal a lack of integrity and this does not create a culture conducive to successful projects.

CHANGE MANAGEMENT

Successful adaptation to change is as crucial within an organization as it is in the natural world. Just like plants and animals, organizations and the individuals in them inevitably encounter changing conditions that they are powerless to control. The more effectively you deal with change, the more likely you are to thrive. Adaptation might involve establishing a structured methodology for responding to changes in the business environment (such as a fluctuation in the economy, or a threat from a competitor) or establishing coping mechanisms for responding to changes in the workplace (such as new policies, or technologies).